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Registered: ‎06-14-2010
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Dragon Ball FighterZ - Nintendo Switch

Want to know if Dragon Ball FighterZ - Nintendo Switch https://www.bestbuy.com/site/dragon-ball-fighterz-nintendo-switch/6255378.p?skuId=6255378 will be coming with the preorder bonus that is listed here https://www.bestbuy.com/site/dragon-ball-fighterz-pre-order-bonus-nintendo-switch-digital/6266817.p?... The product page doesn't list the preorder bonus and the preorder bonus is not added to the shopping cart when ordering either.

 

using the chat to talk to support has not given me a clear answer on this I get different answers from everyone I talk to. Either the preorder bonus is out of stock to the bonus is in the box or go to store and talk to someone since its not lised on the product page

 

Other retailers list this item as code that will be emailed and in the past when that is the case the preorder item is added to order along with the game.

Posts: 5,232
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Blog Posts: 13
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Registered: ‎07-27-2015

Re: Dragon Ball FighterZ - Nintendo Switch

Hi voyager728 –

 

Welcome back to the forums and thanks for bringing this to my attention. It’s strange that we have a listing for this pre-order bonus, but it’s not applying to orders.

 

I’ve forwarded this to our gaming merchants to look into, and will update this thread once I hear back from them with more information.

 

Talk to you soon,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 5,232
Topics: 76
Kudos: 441
Blog Posts: 13
Solutions: 454
Registered: ‎07-27-2015

Re: Dragon Ball FighterZ - Nintendo Switch

Hi voyager728 –

 

My apologies for not being able to update this thread sooner, as I was unexpectedly out of the office for most of last week. That said, I’m happy to report that this pre-order bonus offer is now live and up on BestBuy.com. Let us know if you have any other questions.

 

Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!