06-11-2018 10:59 PM
I get an alert that says "We cannot accept credit cards that expire within 15 days of a pre-order shipment date. Please check your expiration date for accuracy or use a different credit card.", but there's no release date listed and my card doesn't expire or almost a year.
Something similar happend when I tried to order Fallout a few weeks back with my Best Buy card and you guys fixed it. Think you could take a look?
Solved! Go to Solution.
06-13-2018 10:41 AM
Hi thisjustin02 –
Welcome back to the forums and thanks for reaching out to us again. It’s concerning to hear the same thing happened to you a second time, with another title.
I’ll notify our business partners about this like Mike-BBY did for you a couple weeks ago, and mirror his recommendation to try again in a few hours once everything should be updated on our end. Should I hear back that this is a different issue than last time, I’ll follow up with you here.
|Michael|Social Media Specialist | Best Buy® Corporate|
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