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Member
Posts: 13
Registered: ‎10-10-2011
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Can't pre-order Rage 2: Ruckus Edition

Hello,

 

I get an alert that says "We cannot accept credit cards that expire within 15 days of a pre-order shipment date. Please check your expiration date for accuracy or use a different credit card.", but there's no release date listed and my card doesn't expire or almost a year.

 

Something similar happend when I tried to order Fallout a few weeks back with my Best Buy card and you guys fixed it. Think you could take a look?

Posts: 5,142
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Registered: ‎07-27-2015

Re: Can't pre-order Rage 2: Ruckus Edition

Hi thisjustin02 –

 

Welcome back to the forums and thanks for reaching out to us again. It’s concerning to hear the same thing happened to you a second time, with another title.

 

I’ll notify our business partners about this like Mike-BBY did for you a couple weeks ago, and mirror his recommendation to try again in a few hours once everything should be updated on our end. Should I hear back that this is a different issue than last time, I’ll follow up with you here.

 

Best Wishes,

Michael|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 13
Registered: ‎10-10-2011

Re: Can't pre-order Rage 2: Ruckus Edition

That worked! Thanks again!