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New Member
Posts: 5
Registered: ‎06-22-2018
Accepted Solution

unable to add insignia wifi switch

Can you please help on this, I am unable to connect insignia wifi switch - tried muiltiple times. see attached error - i keep seeing multiple instance of switch while trying to setup and it does not add.

New Member
Posts: 5
Registered: ‎06-22-2018

Re: unable to add insignia wifi switch

it used to work (it was linked once) then all of a sudden it disappeared, everytime i tried to add, once I add homekit id, it throws error cannot add device. 

New Member
Posts: 5
Registered: ‎06-22-2018

Re: unable to add insignia wifi switch

my homekit code is 927-74-563 and model is NS‑CH1XIS8 if it helps identify from your side, it used to work, I have reset it  a few times, able to detect for pairing, but it fails pairing as soon homekit code is entered. It once worked, but it disappeared from the list of switches on phone app. Since then, I am unable to add. I have multiple other insignia switches, which work, so I am aware of how to reset and pair.

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New Member
Posts: 5
Registered: ‎06-22-2018

Re: unable to add insignia wifi switch

never mind - the code was incorrect between supplied manual and on the switch