schedules for smart plugs not showing up in app but still linked to device & follows deleted schedul

jjar277260 · ‎04-05-2019

i had an issue with setting up schedules on one device, with the schedule disappearing after app said it saved it. then i tried again and again so now i have a few smart plugs that say i have the max number of schedules. i have deleted my home in the app and reconnected all plug and even switched names on some devices and still maxed on schedules. yesterday i deleted an schedule and today that device continued to follow that deleted schedule

John-BBY · ‎09-29-2008

Hello, jjar277260,

Welcome to our community.

For this issue, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting in real time.

I hope this helps. Thank you for writing to us.

John

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Social Media Specialist | Best Buy® Corporate
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schedules for smart plugs not showing up in app but still linked to device & follows deleted schedul

Re: schedules for smart plugs not showing up in app but still linked to device & follows deleted ...