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Posts: 1
Registered: ‎04-05-2019

schedules for smart plugs not showing up in app but still linked to device & follows deleted schedul

i had an issue with setting up schedules on one device, with the schedule disappearing after app said it saved it. then i tried again and again so now i have a few smart plugs that say i have the max number of schedules. i have deleted my home in the app and reconnected all plug and even switched names on some devices and still maxed on schedules. yesterday i deleted an schedule and today that device continued to follow that deleted schedule

Posts: 18,395
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Registered: ‎09-29-2008

Re: schedules for smart plugs not showing up in app but still linked to device & follows deleted ...

Hello, jjar277260,

 

Welcome to our community. 

 

For this issue, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting in real time.

 

I hope this helps. Thank you for writing to us.
 

John|Social Media Specialist | Best Buy® Corporate
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