08-14-2019 05:55 PM
I have 2 wifi wall switches that are turning on my lights by itself. Model is no-ch1xis8. There are no schedules. I find the switch turns the lights on randomly throughout the week. I’ve searched for the solution with no luck. Thank you.
08-15-2019 11:46 AM
Welcome to our community! Thank you for reaching out to us to share your experience with your two Insignia Wall switches that appear to be operating on a schedule, but there are none available for them to be following. I appreciate the time you’ve taken to share the serial number of your switch with us privately; however, we’d highly recommend giving advanced support team a call at (877) 467-4289 regarding this matter. They'd be best positioned to assist you further.
10-23-2019 01:18 PM