Insignia Connect

[Mikeslc67]

The camera works ok but there is a lag in video and also voice recording. Seems jerky. Any solutions or am I stuck?

[Mariah-BBY Retired: Social Media Specialist]

Greetings Mikeslc67,

Thanks for joining our community, and posting your question regarding our Insignia Connect Camera. I understand noticing a lag is frustrating. I’d be happy to offer a couple troubleshooting tips.

How far is your router away from the camera? Lack of a strong connection may be causing the delays you’ve noticed. If improving the signal doesn’t remedy the issue I recommend double checking that your Insignia Connect App is up to date, and only open on one device in that moment.

Respectfully,

Mariah

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