Insignia Connect

[Agemme27]

I have 4 switches installed in my home through my android phone. I setup the app on my wife's iPhone and now when I try to add a new switch on my android I get a message stating that because this home has data associated with homekit, only the OS device user can add new switches. How do I disassociate my account from homekit? I've already had her sign out and remove the only switch we could see from her home app.

[Sam-BBY Retired: Social Media Specialist]

Hello, Agemme27.

Welcome to our community. Oftentimes you can wipe any troublesome data by performing a factory reset on the device itself, or resetting your Homekit settings altogether. Have you tried either of these steps yet?