07-07-2018 08:47 PM
I have 2 smart plugs I just purchased and have setup each with 2 different iphones running ios 11.4 (iphone 7 & iphone 5s). I am able to create but then the new device I created dissappears. Any help?
07-09-2018 10:34 AM
Thanks for joining our community to share you’re having some trouble setting up your new Insignia Plugs. I’d be happy to see how we might be able to assist you further.
Can you please try the following troubleshooting steps?
Please let me know if double checking these things, or performing them do not resolve the set-up issues you’re experiencing.
Insignia ™ Support
|Mariah|Social Media Specialist | Best Buy® Corporate|
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