08-02-2018 03:50 PM
Welcome to our community, and thank you for sharing your Insignia question with us!
Can you please share the model number of your remote, and the model number of the Insignia product? I’d be happy to review the manuals to see what advice I can share with you at this time. I look forward to your reply!
|Mariah|Social Media Specialist | Best Buy® Corporate|
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