05-20-2018 08:24 AM
05-21-2018 11:11 AM
Hello Tooletime38,
Thanks for joining our community for some further assistance. Can you please provide some more insight into which Insignia product you’re an issue with? I look forward to you reply to see what troubleshooting steps, or advice I can provide to you at this time.
Respectfully,
Mariah
Insignia™ Support
![]() | ![]() ![]() ![]() Give Kudos if you like this post or Accept as Solution if it answers your query! | ![]() | ![]() |
05-22-2018 04:28 PM
Hi, try this solution out: Solution for iOS Users: Can't See My Devices in th...
05-22-2018 04:32 PM
Hi, try this solution out: Solution for iOS Users: Can't See My Devices in th...
05-23-2018 07:23 AM
05-29-2018 04:49 PM
Hello, if you are using an iOS device, please download the latest Insignia CONNECT version 3.4.0 from the app store.
Let us know if this solves the issue.
06-24-2018 02:15 PM
06-27-2018 09:38 AM
Greetings fjay2000 and ce1203,
Thank you so much for sharing this with us. After double checking with our advanced support teams there wasn’t an outage, or a server issue reported for June 23. Can you please share if you’re still experiencing the same issues?
Uninstalling the CONNECT app, and reinstalling it would be the best way to resolve this matter. It can take a few times of doing that for the issues to resolve themselves. I look forward to your replies to see if further assistance is needed.
Respectfully,
Mariah
Insignia™ Support
![]() | ![]() ![]() ![]() Give Kudos if you like this post or Accept as Solution if it answers your query! | ![]() | ![]() |