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New Member
Posts: 2
Registered: ‎11-23-2018

NS-STR514 Not pairing with NS-HBTSS116

Just purchased NS-STR514 Bluetooth Stereo Receiver and NS-HBTSS116 Bluetooth Shelf Speakers at Best Buy.

 

Followed directions in manual, but receiver will not pair with speakers (Bluetooth).

 

Hooked to cd changer, which plays fine when through wired speakers, but not bluetooth.

 

Have moved speakers closer and closer to receiver, until they are side-by-side, still no hand-shake.

 

Advise?

 

 

Posts: 9,018
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Registered: ‎09-29-2008

Re: NS-STR514 Not pairing with NS-HBTSS116

Hello greymouserhpa

 

Welcome to our community.

 

For this query, I recommend contacting Insignia Support at 877-467-4289 for assistance troubleshooting your connections in real time.

 

Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-23-2018

Re: NS-STR514 Not pairing with NS-HBTSS116

Thanks, John!