05-13-2020 04:43 PM
A few days ago, several of my Google Home devices stopped working. When I used Hey Google, they said "Please Login through the Google Home App." One was a Google Home Mini and the other two were the Insignia-branded smart speakers, NS-CSPGASP and NS-CSPGASP2.
After searching through various online forums, I tried rebooting the devices, disconnecting them and reconnecting them to my Home network, and so on. Finally, I gave up and factory reset all three. The Google Home Mini connected with no issues, but the Insignia devices won't connect.
Any advice? If I could just get them back to the state I had them before, I could at least use them as streaming devices. As they are, they are useless -- stuck in SEt mode.
Please help!
05-14-2020 05:23 AM
Well, I got it working. In case others are having this problem, I tried installing the Google Home app onto a Chromebook and it worked. I don't know if my phone is just not able to set up Insignia devices or something, but anyway, I'm all set.