09-11-2018 01:36 AM
09-13-2018 08:26 AM
Hello Sabrina,
Welcome back to our community, though I wish it were under happier circumstances. Having a device suddenly develop a fault can be quite upsetting indeed. I'm discouraged to hear you've had this occur with your Insignia tablet and I regret any inconvenience to you.
For this issue, I recommend calling Insignia at (877) 467-4289 for assistance with troubleshooting in real time.
I hope this helps.
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