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New Member
Posts: 2
Registered: ‎09-23-2019

Insignia connect compensation

Applied for compensation on 07 September called customer care several times not yet received the compensation. Already more than 10 business days completed.
Posts: 7,191
Topics: 116
Kudos: 93
Solutions: 394
Registered: ‎12-23-2016

Re: Insignia connect compensation

Hi, sobinjp,

 

Thanks for signing up for an account here with us. I appreciate you getting in touch with us about this. I know that waiting on something like this isn't fun.

 

When you say you called customer care, did you call Insignia Customer Support directly at (877) 467-4289? That's the best number to reach out to if you haven't yet.

 

Please also be sure to double check any Spam or Promotions folders you may have in your email, as the e-gift cards may have been routed there.

 

Please let me know if you have any other questions.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎09-23-2019

Re: Insignia connect compensation

I contacted above-mentioned number ( (877) 467-4289) several times. Now it's more than 25 days not yet received any compensation.
Posts: 7,326
Topics: 161
Kudos: 190
Solutions: 326
Registered: ‎11-30-2015

Re: Insignia connect compensation

Good Morning, sobinjp,

 

Thank you for reaching to us to share that you’re still dealing with this issue. Again, partnering with our teams at (877) 467-4289 would be the best option available. Where they able to provide you an estimate of when you could expect this matter to be brought to a disposition?

 

Thanks,

Mariah|Social Media Specialist | Best Buy® Corporate
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