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Posts: 1
Registered: ‎01-13-2019

Insignia Connect APP crashing, or not connecting to cloud, or having unexpected error.

Android 9.  WiFi is dual band.  Plugs are with in range.  Rebooted all plugs, reinstalled all apps, Im the only one using the app, 

 

Looking for the permanent fix for this because its been since  early Decemeber when this problem started.

Posts: 18,395
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Registered: ‎09-29-2008

Re: Insignia Connect APP crashing, or not connecting to cloud, or having unexpected error.

Hello BridgemanHa,

 

Welcome to our community.

 

For this issue, I recommend contacting Insignia Support directly at 1-877-467-4289 for further assistance with troubleshooting in real time.

 

Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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