10-07-2022 02:54 PM
Good Afternoon, EQuiyuch.
Thank you for reaching out to us on the Best Buy Community Forums. I certainly understand how you are feeling after having not received your gift card from the Insignia Air Fryer recall. Please first check your junk/spam/deleted folders in your email for any messages from email@example.com, as this is the address the recall gift cards have been sent from. If you still do not see this email, please send me a private message with your full name, phone number, and email address, so I can research this further.