11-15-2018 03:57 PM
I have not been able to control my 5 plugs and one switch using either Google Home or Alexa for the past 3 days. I have uninstalled and reinstalled the apps. I have unlinked and relinked the apps. Nothing seems to get them to connect to each other. Any help would be greatly appreciated.
11-16-2018 04:25 PM
Thanks for reaching out to us here on the forum to share your difficulties using your Insignia smart switches with your Google Home and Alexa. Since you have already tried to uninstall, reinstall, unlink, and relink your applications and devices, I would recommend contacting Insignia Support at (877) 467-4289 for assistance with troubleshooting these issues in real-time.
Thank you for writing to us.