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Posts: 1
Registered: ‎05-13-2021

insignia usb bluetooth adapter DOA

hi. I purchased the USB Bluetooth dongle and when I installed the adapter it didn't work. checking device manager I noticed that the device does not start. I checked the website for this specific manufacturer and they only have manuals, no drivers to install. is there a fix to this product that you are selling or am I going to have to return the device and get a full refund and buy a better dongle from a different location?


This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful.

Posts: 18,491
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Registered: ‎09-29-2008

Re: insignia usb bluetooth adapter DOA

Welcome to our community, depinga. 


Based on the research I was able to complete, it appears that the issue you've encountered may be related more to Windows than the Insignia adapter.


That being the case, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your computer and adapter.


I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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