12-19-2019 03:29 PM
i go to the settings page, click live tv, i click channel scan, i go to advanced and click cable only, i click next and lo and behold the whole tv resets.... all the other options find nothing, i do not have an antena, i have basic broadcast cable
no matter how many times i try it continues to fail, ive tried new cables, adapters, its gotta be the tv
12-19-2019 04:01 PM
i have managed to get an atari signal working on it (i know, random, its what i had) but it still wont let me find a digital signal, only analog, which broadcast cable doesn't do
12-22-2019 10:57 AM
Thanks for reaching out and for joining our community. Not being able to watch television on your new TV must be a pain.
Please give Insignia Support a call at (877) 467-4289 for some in-the-moment troubleshooting. We'll see if we can find a way to get those channels picked up.
|Kyle R|Senior Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!