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[rimmerthecat]

We have Frontier FIOS. What codes do we enter to make the Frontier remote work and wher do you enter it?

[Mariah-BBY Retired: Social Media Specialist]

Hello, rimmerthecat,

Welcome to the Best Buy Support Online Forum Community! Thank you so much for reaching out to us for a code! We’d be happy to see if we can point you in the correct direction on this matter.

We’d recommend trying the codes and instructions available here in our floated post. The codes for Verizon may work for your Frontier services. Please let us know, if you don’t have much luck with the ones noted and we’d be happy to see if there’s another code or instructions better suited for your set-up.

Respectfully,

[rimmerthecat]

I tried entering the codes several times and they don't work.

What part of the setup pages do I need to be in to enter the codes?

[Mariah-BBY Retired: Social Media Specialist]

Hello, rimmerthecat,

Can you please share the model numbers of the items you’re trying to connect? We’d need more information to continue to advise on this matter.

Respectfully,

[rimmerthecat]

The only number that I see on the back of the remote is:  FTR P265v 3.1

[Mariah-BBY Retired: Social Media Specialist]

rimmerthecat,

What is the model number of the TV?

Thanks,

[rimmerthecat]

NS-50D510NA19

That is the number on the box, if you need more let me know and I'll see what I can find.

[Mariah-BBY Retired: Social Media Specialist]

Good Morning, rimmerthecat,

Thank you so much for reaching out to us with those model numbers! We really do appreciate it. We’d like highly recommend checking out Frontier’s website below. It should have the information you’re looking for.

https://go.frontier.com/media-center/how-to-program-your-fios-remote/

Respectfully,

[rimmerthecat]

The Frontier link worked. The remote works everthing now.

THANKS.

[Mariah-BBY Retired: Social Media Specialist]

rimmerthecat,

Yay! That’s great to hear. We’re happy that we were able to point you in the correct direction. We hope you have a great rest of your week.

Kindly,