08-27-2018 05:31 PM
08-28-2018 08:40 PM
Hello, Blw106, and welcome to our community.
The subwoofer is so crucial to the listening experience on a surround sound system. I have a few troubleshooting steps I'd like to try, but first I have a few questions for you. What input are you using to play audio? Are you experiencing this issue with just one input, or multiple? What (if any) troubleshooting steps have you tried so far?
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08-29-2018 01:40 AM
09-01-2018 03:59 PM
Hello, Blw106!
Thank you for this update. Can you please also share the make and model number of your TV, and how it's connected to your speakers? That should be all of the information I need to try and help troubleshoot this with you.
Thanks,
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