05-10-2011 06:05 AM
I apologize for the late reply. Unfortunately, if you've tried the scan feature and the code provided didn't work, then generally speaking, a more advanced universal remote control is required. If the remote was supplied by a cable or satellite service provider, they may be able to offer additional assistance.
|John|Social Media Specialist | Best Buy® Corporate|
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05-10-2011 11:51 AM
Since you have already ran the code search feature on this remote and it was unable to find a code for the IS-HC040917, this means that the remote is not compatible with the receiver. By using the code search feature you have attempted to use every code that is on that remote for audio receivers. I would suggest running the search again to make sure that it does not detect a code.
05-16-2011 06:10 PM
I would suggest using the code search feature of the Comcast remote by following these steps:
06-06-2011 05:46 PM
I would suggest trying the following codes: 1066, 0706, 0806, 0858, 0859.
If those codes do not work for you then try using the code search feature by following these steps: