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Posts: 1
Registered: ‎07-31-2009

NT-BTHDST won't / cannot charge

I've had this for a couple months and it was working find until today.  When I plug it in to charge, the red light flashes on but quickly turns off and it doesn't seem to be charging.  I read around the web and pressing vol up + vol down simultaneously doesn't reset the device like it should.  Any other tips to get this charging?  It turns on and off properly, I just can't get the red light to come on when its plugged in to indicate that it's charging.
Posts: 8,750
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Registered: ‎09-29-2008

Re: NT-BTHDST won't / cannot charge

Hello sulawang,

Welcome to Community@Insignia™!

According to the owner's manual, to reset the player, you need to plug the charger into a power outlet, then push the Volume Up and Volume Down buttons at the same time.  Hopefully that will resolve the issue, but if it doesn't please let us know!

Insignia™ Support
John|Social Media Specialist | Best Buy® Corporate
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Posts: 1
Registered: ‎01-07-2018

Re: NT-BTHDST won't / cannot charge

Doesn't solve the problem. No red light.