09-07-2021 03:26 PM
Hi there, Cindibenton,
Thank you for getting in contact with us here on our forum page! I'd love to get a closer look at this with you, but first I'll need you to send us a private message verifying your full name, email address, and phone number.
Thank you for your patience here!
09-09-2021 10:04 AM
Thank you for your patience here. When you attempt to switch it to another input, what does your receiver do?
Additionally, do you have an Bluetooth devices connected to it when you're trying to change the inputs?
Thank you again!
Social Media Specialist
Best Buy Corporate
09-09-2021 10:29 AM