08-04-2018 01:47 PM
I have the NS-SB216 mini sound bar and I have used the directv instuctions to pair the RC73 remote with the soundbar. The volume up/down/mute work fine, but I can't find a model that will make the power function work.
The models shown when on the directv menu are: NSSB212 and NSSB515 (among others).
Has anyone used a model/code that includes the power feature.
08-04-2018 04:24 PM
Welcome to our community. In my experience, it's always been a little bit tricky to get a universal remote control to control all of my products 100% of the time. I'm unhappy to hear you've run into obstacles with the functionality of your DirecTV remote.
The only remote guaranteed to work with your sound bar is the one provided by Insignia. For assistance with programming your DirecTV remote, I recommend contacting DirecTV Customer Service via (800) 531-5000.
I hope this helps. Thank you for writing to us.