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[mzzutiger]

I have the above referenced Bluetooth speaker. I have had it for about 7 months, but today it will not turn on. I have confirmed that it is fully charged. Will not to connect to multiple bluetooth devices. I tried the reset button, but it will not respond. What is the next step?

[KyleR-BBY Senior Social Media Specialist]

Hi, mzzutiger,

Thanks for joining our community. I use my Bluetooth speaker all the time, so I can understand how much of a pain it must be to have your stop working.

Please call insignia support at (877) 467-4289 to see if there are any other troubleshooting options, and to look into the warranty coverage if that doesn’t help.

Sincerely,