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Posts: 1
Registered: ‎06-25-2020


I have the above referenced Bluetooth speaker. I have had it for about 7 months, but today it will not turn on. I have confirmed that it is fully charged. Will not to connect to multiple bluetooth devices. I tried the reset button, but it will not respond. What is the next step?

Posts: 7,191
Topics: 116
Kudos: 90
Solutions: 394
Registered: ‎12-23-2016


Hi, mzzutiger,


Thanks for joining our community. I use my Bluetooth speaker all the time, so I can understand how much of a pain it must be to have your stop working.


Please call insignia support at (877) 467-4289 to see if there are any other troubleshooting options, and to look into the warranty coverage if that doesn’t help.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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