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New Member
Posts: 2
Registered: ‎09-24-2018
Accepted Solution

NS-CAHBTOE01 headphones power on in pairing mode and are not visible

This morning, when attempting to connect to the headphones, it would give two beeps and blink red and blue. Not having seen this before, I found in the manual that it meant they were in Pairing Mode. However, I am not turning it on in this mode, at least in the way indicated in the manual, and it is no longer visible on other devices. Is there a way to reset the device?

New Member
Posts: 2
Registered: ‎09-24-2018

Re: NS-CAHBTOE01 headphones power on in pairing mode and are not visible

I ended up finding, based on other Insignia headphones, that holding down both volume buttons while it's plugged into a USB charger resets those. I did that, then unplugged them and plugged them back in. After unplugging them again, I powered it on and held down the center button for longer than five seconds to reset the device list, and everything worked properly again. I had to forget the headphones on my devices and re-connect, but they are working properly once more.