07-31-2019 08:38 AM
For the past couple of weeks we've noticed that this TV comes on by itself. Just this morning alone, it came on 4 times between 3:30 and 8:00 AM. The TV is just over 13 months old having been purchased on 6/22/2018.
I have changed the batteries in the remote. I have blocked the IR receiver on the TV. I have put the remote into a drawer. I have made sure that the ROKU app on my tablet is closed (not just sleeping). All to no avail. It continues to come on by itself. Any suggestions?
TIA
08-07-2019 11:42 AM
I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.
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08-07-2019 12:14 PM
08-07-2019 12:25 PM
I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.
Remember to Kudo a post if you like it, or Accept As Solution if it answers your query!