10-03-2018 12:18 AM
10-04-2018 07:33 AM
Welcome to our community.
For this issue, I recommend contacting Insignia Support at (877) 467-4289 for assistance with troubleshooting in real time.
Thank you for writing to us.
|John|Social Media Specialist | Best Buy® Corporate|
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10-04-2018 04:57 PM