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[Artieb]

I have a Insignia ns-50d550na15 when I go to turn it on I get 8 blinking lights from the red power led. Can anyone tell me if they have had this issue and how to resolve it. I have the back off and a multimeter to test the boards. Any help would be appreciated.

[Sam-BBY Retired: Social Media Specialist]

Hello Artieb,

Welcome to our community. Just to clarify, does your TV turn on at all after the power indicator blinks 8 times? Are you able to get sound either? What troubleshooting steps have you taken so far?

I should mention that disassembling the TV will void its warranty with Insignia, so I would advise against any independent repairs or extensive hardware tests for the time being.

I look forward to hearing from you.

[Artieb]

No the tv does not turn on at all no sound. After blinking 8 times the led goes back to solid red.

[Mariah-BBY Retired: Social Media Specialist]

Greetings Artieb,

Thank you for sharing with Sam what your TV is doing. Can you please share if you’ve attempted to power cycle it? Also, while reviewing the owner’s manual I’m not seeing that this particular model has a pin hole reset option. Can you please confirm that you’re unable to get to the TV’s settings?

Kindly,

[Artieb]

I cannot get into any settings the tv will not turn on at all.

[Mariah-BBY Retired: Social Media Specialist]

Hello Artieb,

When did you purchase your TV? Did you purchase your TV within the last year? If you did, Geek Squad would be able to come out and look at it. We look forward to your reply.

Respectfully,