02-28-2019 11:06 AM
03-04-2019 10:59 AM
Hello, Chito_a,
Welcome to our community! Thank you for choosing Insignia for your smart speaker. I understand how frustrating it would be for your speaker to not be working as expected.
Over the weekend, we rolled out new firmware with the help of our friends at Google. Has your speaker updated? Are you still having an issue?
Respectfully,
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03-05-2019 06:25 PM
When is our product expected to have a working continued conversation?
Both my Insignia Speakers show up under the Home app as Continued Convesation being enabled, but neither of my devices will open the mic back up after a request without saying hey google
03-06-2019 05:29 AM
Continued Conversation worked for about 2 weeks some time ago when it was first rolled out by Google. It worked flawlessly. It was then intentionally disabled by either Insignia or Google.
Bottom line is, the device is perfectly capable, but someone does not want you to have that feature.
03-06-2019 05:40 AM
And now I get to eat my words! As of this morning (3/6/19) Continued Conversation is working on all 5 of my speakers.
03-06-2019 02:05 PM