12-12-2018 02:04 PM
The unit that formerly had firmware 105... what firmware version does it have now? I bought quite a few to give as gifts and they are all 105. So unless there's any hope of their receiving a proper update, I will return them.
12-12-2018 02:35 PM
12-12-2018 02:35 PM
It seems like any units with 101 or 105 are "bricked" on that version and unless they update during the initial update they will never be updated due to some technical issue nobody seems to be able to resolve. Once they update to a later version, they seem to not have any issue updating to future versions (Most of mine seemed to update to 310 immeditately and then 314 at a later date). I recommend returning all the ones that fail to update immediately like I did and try another unit. There's some major software flaws on these things!
12-12-2018 02:37 PM
I bought 2 last month. I have no idea what firmware they came with as they almost immediately updated upon first setting them up. Those 2 are now on firmware 314.
I bought 4 more, also intended to be gifts, from a different local Best Buy store this past week. In fear that they would not setup correctly, I opened them all up. And sure enough, they didn't setup like the first two. They are stuck on firmware 105. So I'm waiting things out per previous posts to see if they will update within the next week. If so, I'll post an update.
12-12-2018 02:40 PM
"eguy", so you think it's possible that I might be able to buy some other units, from a different store, and those units might come with a different/newer firmware (newer than 105) that will then update to 314?
12-12-2018 02:46 PM - edited 12-12-2018 02:53 PM
Thank you for the conversation surrounding the firmware issue.
We received confirmation from our engineers that the firmware should be forced within the next 24 hours or so.
Please be sure to let us know how the update goes and if you have further questions or concerns on Friday (allowing a reasonable time for all updates to complete).
Your input and patience have been and continue to be appreciated.
|John|Social Media Specialist | Best Buy® Corporate|
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12-12-2018 03:02 PM