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New Member
Posts: 8
Registered: ‎10-09-2018
Accepted Solution

Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

I have two Insignia Smart Speakers with Google Assistant (NS-CSPGASP).  I purchased one in the spring and a second yesterday.  The older one has firmware 310 while the newer one only has firmware 105.  I factory reset it in the attempt to force a firmware upgrade, but to no avail.  Is there any way to force the check and upgrade?  

 

Note that I specifically purchased a second speaker to use the new Speaker Pair feature that appeared for the older speaker in Google Home app.

 

Thanks for any assistance.

Timothy

New Member
Posts: 8
Registered: ‎10-09-2018

Re: Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

So apparently posting a request is a helpful way to force an update! Smiley Happy  I received the update at the end of the day yesterday and now speaker pairing is working brilliantly.

Regular Member
Posts: 30
Registered: ‎06-23-2018

Re: Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

Pair feature seems like a nice feature.when I tried it one speaker always shows SET instead of displaying the clock, did you get this as well?
New Member
Posts: 8
Registered: ‎10-09-2018

Re: Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

No, it is showing the clock. I did notice that it showed SET when I first restarted the wifi this morning, but it's gone to the clock now.

Regular Member
Posts: 30
Registered: ‎06-23-2018

Re: Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

Hmm, When I pair mine I have one speaker that shows the clock and one that shows "SET"
I've tried it a couple of time with the same result. Google home does not show individually just as a pair. Is this the same for you ?
Regular Member
Posts: 30
Registered: ‎06-23-2018

Re: Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

I tried it again today and it works ? Thanks for the feedback

New Member
Posts: 1
Registered: ‎10-22-2018

Re: Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

So was the question ever answered?

 

I also have an NS-CSGASP-G that has been stuck at firmware 101 since new.  I have factory reset it (many times) in the attempt to force a firmware upgrade, but also to no avail.  Is there any way to force the check and upgrade?  

 

 

New Member
Posts: 8
Registered: ‎10-09-2018

Re: Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

The firmware updated within 48 hours of my initial installation.  The guidance that support had given was that it should upgrade on initial startup, but that didn't seem to be the case.

 

Hope that helps.

New Member
Posts: 8
Registered: ‎10-09-2018

Re: Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

Yes, after working for a couple of days it switched back to "SET."  I gave up and went back to individual speakers because it also made the secondary speaker non-functional as an assistant.

New Member
Posts: 8
Registered: ‎10-09-2018

Re: Force a firmware check? (Insignia Smart Speaker NS-CSPGASP) and Speaker Pair

Thanks. I agree the nonfunctional second assistant is probably intentional.