12-04-2018 08:54 AM
12-04-2018 09:45 AM
12-08-2018 02:14 PM
Welcome to the forum. One of my favorite things about Google Home products is the ability to cast audio in groups to multiple speakers so that you can enjoy your music from anywhere in the house. I haven't had this problem myself, but I'm sure it's frustrating nonetheless.
First, I'd suggest making sure all of your devices are connected to a 5Ghz network rather than a 2.4Ghz network, as the slower internet speeds may be causing the audio to cut out. You may also wish to contact Insignia Support at (877) 467-4289 for assistance with troubleshooting in real time.
I hope this helps. Happy holidays!
|Sam|Social Media Specialist | Best Buy® Corporate|
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