Home & Appliances

[joyk]

Hello,

Model No: NS-TWM41WH8A

I have been trying to get my washer to use the fabric softener but even when i press the relative button to activate it, it still does not pour the softener. As a result, when the cycle is done and I am ready to take out my clothes, the fabric softener port is still full 

[Andy-BBY Social Media Specialist]

Hey, joyk,

Welcome to our forums.

Please connect with Insignia for troubleshooting and further assistance by Email or phone at (877) 467-4289. 

All the best!