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Posts: 1
Registered: ‎09-30-2022

Insignia freezer stopped working after a 6 weeks

I was so excited to finally get a freezer chest for the garage. I bought it from best but in Cora Mesa august 15 2022. It was working fine until this past Monday when I went to grab some ice cream and realized everything in it went bad. All my meat included. The light is still on because it’s still plugged in but the dam thing just isn’t cold. I contacted insignia and they told me to make sure it’s plugged in and to check my breaker. Lol. What am I stupid? I threw out all the food and now I have a useless stinky metal box that’s only 6 weeks old sitting my garage. It came with a 1 year warranty but if they ask me to make sure it’s plugged in one more time I’m gonna blow up myself. Wasted over 300 bucks worth of food so far. Insignia do better!!!
Posts: 344
Topics: 7
Kudos: 50
Solutions: 19
Registered: ‎11-08-2021

Re: Insignia freezer stopped working after a 6 weeks

Hello, Meeks,


Welcome to our forums! I've had freezer's quit before, so I can understand your frustration.
I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address
• Your order number


This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.


Aaron G|Senior Social Media Specialist | Best Buy® Corporate
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