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Posts: 1
Registered: ‎06-23-2020

Insignia 20.9 Cu. Ft. French Door Refrigerator NS-RFD21CISS0

I just had this model delivered to my house today.  Love the look of it, however we are encountering an issue.  The doors do not seem to seal properly, causing the "door beep" sound to go off intermittently and then for eventually the inside light and display to turn off entirely.  We've tried everything suggested in the instruction manual, from adjusting the leveling feet to blow drying the doors gaskets, but nothing is working.  Can a tech advise?  Perhaps the doors are just defected in the model we received? 

Posts: 7,191
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Registered: ‎12-23-2016

Re: Insignia 20.9 Cu. Ft. French Door Refrigerator NS-RFD21CISS0

Hi, bhagg82,


Thanks for joining our community. I had a fridge that didn’t deal right once, and it was very frustrating.


Please give Insignia support a call at (877) 467-4289 to see if this is something that can be solved without an exchange. That team can hopefully help find a solution.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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