09-17-2018 02:45 PM
09-21-2018 07:21 AM
Welcome to our community.
I'll be happy to look into this for you if you will please reply with your refrigerator model number.
I look forward to hearing from you.
09-26-2018 10:18 AM
Thank you for sharing the needed information.
For these issues, I would recommend contacting Insignia Support at 877-467-4289 for assistance troubleshooting in real time.
Thank youf for writing to us.