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Posts: 1
Registered: ‎12-19-2022

Shipt said my order was signed and delivered

Shipt shopper said it was delivered to my house and it was signed. I was not there as I was originally told it was going to come the day after. The package is missing and I lost 800$ because of this.

I’m scared as this was my new laptop for this semester of college since my other laptop is broken. I’m scared, I don’t know what to do.

I don’t know if best buy will send me another laptop or refund
Posts: 11,588
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Registered: ‎11-10-2008

Re: Shipt said my order was signed and delivered

Did they provide a delivery photo?

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
Posts: 229
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Registered: ‎11-08-2021

Re: Shipt said my order was signed and delivered

Hello, Natalie409.


Welcome to the Community Forums! We're happy to have you here with us. Although, I wish the circumstances were happier ones. As someone who relies on computers for both work and personal use, I can understand your concern over this. I'm sure I feel much like you if I was waiting for a new laptop. I would be happy to take a look. 


To get started, please use the blue button next to my signature to send me a Private Message. Please be sure to include your name, phone number, and email. If you do have that order number available, please send that over as well. Thanks!




April|Social Media Specialist | Best Buy® Corporate
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