Holiday Support 2022

[Deysha-BBY Social Media Specialist]

Extended holiday return and exchange periods

Customers can shop with peace of mind with easy returns. And this year, the extended Holiday Returns Policy starts early. Purchases made Oct. 24, 2022, through Dec. 31, 2022, have an extended return period through Jan. 14, 2023, excluding items purchased with a third-party contract (e.g., activatable devices [cell phones, cellular tablets, mobile hotspots, cellular wearables] and AppleCare+ plans, etc.), major appliances and holiday products (e.g., artificial trees, lights, decorations, etc.). Other exclusions, including restocking fees, non-returnable products, and all other terms and conditions of the Best Buy Return & Exchange Promise apply.

Qualifying Purchase	Last Day of Return Window**
Activatable devices*	14 days
Major Appliances and Holiday products	15 days
Most Best Buy purchases	Jan. 14, 2023
Best Buy Totaltech™ member purchases	Jan. 14, 2023, on purchases made Oct. 24–Nov. 16, 2022 60 days on purchases made on, or after, Nov. 17, 2022

*Verizon activatable devices have a 30-day return period for all customers.
**Day 1 is the date the customer acquires the product.

 

Best Buy Return & Exchange Promise

Best Buy may run tests of the Return and Exchange Promise in select locations and may amend these terms at any time.

Effective date: October 24, 2022