Return and exchange periods - Extended holiday return policy
Purchases made October 13, 2020 through January 2, 2021 have an extended return period through January 16, 2021, excluding items purchased with a third-party contract (e.g., cell phones, cellular tablets and cellular wearables, AppleCare monthly plans, etc.), holiday products (e.g., artificial trees, lights, decorations, etc.) and major appliances. All other terms and conditions of the Best Buy Return & Exchange Promise apply.
If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases from Best Buy, Pacific Sales, Magnolia Design Center, Best Buy Education, Best Buy for Business and Best Buy Express kiosks.