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New Member
Posts: 4
Registered: ‎01-30-2018

Return

Hello 

 

my parents gifted me a studio lighting kit for christmas and I would like to return it

 

would i be able to return it myself in store or would my parents have to return it

 

Thanks for the help 

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Posts: 1,502
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Registered: ‎08-08-2017

Re: Return

Hello jmiranda,

 

Welcome back to the forum!  I hope you and your family had a lovely holiday season—I can’t believe it’s already over!  You ask a great question.

 

As long as you have a receipt for the purchase, you or your parents should both be able to return this product to any Best Buy store.  Keep in mind that our extended Holiday Return & Exchange Promise is just about over, though.  Any purchases made between October 28-December 28, 2018, must be returned or exchanged by January 12.  If your parents are Elite or Elite Plus members in the My Best Buy™ program, they’d have until January 27 or February 11, respectively, to make a return.

 

I hope this helps.  Thank you for writing to us.

Sam|Social Media Specialist | Best Buy® Corporate
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