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Registered: ‎12-16-2018
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Price Protection on BB TV purchase?

Hi, I bought a TCL 6 series tv last Saturday 12/8 for $549.99, I just noticed tonight 12/16 that it is on sale for $499.99. Would this be covered under price protection since it is within the return time frame and if so do I have to go in store for the adjustment or can it be done online or by phone? Thanks.
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Registered: ‎08-08-2017

Re: Price Protection on BB TV purchase?

Hello hollywd75,


Welcome to the forum!  I'm all for getting a good deal, especially if an item I buy goes on sale after I purchase it. Best Buy's Price Match Guarantee was created for situations just like this, so nice catch finding this lower price!


With that said, our forums here are not intended to process price match requests.  For orders, please call 1-888-BEST-BUY (237-8289) or chat with a agent by visiting our Price Match Guarantee page and selecting the "Online" option.  For in-store purchases, you can visit the Customer Service counter at any Best Buy store with proof of the lower price while the lower price is still in effect.


I hope this helps.  Thank you for writing to us.

Sam|Social Media Specialist | Best Buy® Corporate
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