12-27-2018 04:56 PM
Solved! Go to Solution.
12-27-2018 05:58 PM
12-28-2018 08:40 AM
Good morning Idk5678,
Welcome to our forums, and thank you for connecting with us. I’d be pretty letdown if the Christmas gift I ordered was seemingly lost in transit, so I completely understand your disappointment with this experience.
I’d like to review your order further and see what options we can explore to resolve this issue, but there’s a few pieces of information I’ll need you to verify with me before I’m able to do so. If you could send me a private message with the following information:
This should be enough information for me to begin my research. To send me this information privately, be sure to use the blue “Private Message” button in my signature.
Looking forward to hearing from you,
|SeanM|Social Media Specialist | Best Buy® Corporate|
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