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Posts: 1
Registered: ‎01-02-2019

Order was delivered to Kentucky when it should have been dropped off in Florida

I never recieved a few christmas presents because they were delivered to the wrong state.

 

Please help!

Posts: 1,392
Topics: 23
Kudos: 175
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Registered: ‎10-19-2017

Re: Order was delivered to Kentucky when it should have been dropped off in Florida

Hey there, User873079,

 

I know I would be quite confused if I was seeing an expected shipment delivered to an address I was unfamiliar with. I’d be more than happy to take a closer look at this to see what I can do to assist.

 

To do that, I’ll need some additional details from you. Can you please send your full name, phone number, email address, and order number to me in a private message? Typically, you should be able to send a private message by ensuring you’re logged into the forum and then selecting the “private message” button in my signature. I can’t wait to hear back from you so I can get started.

 

Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
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