11-27-2018 03:31 AM
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11-27-2018 12:05 PM
I did an order a few days before thanksgiving and that included 3 items. ( 2 video games and a dash cam). I recieved a package that had the dash cam and only one of the videos games. I thought to give it some time if it was a seperate package but it now says the 2nd game was delivered and it was suppose to be with the other 2 items. I tried contacting customer service multiple times but I have yet to get a hold of someone. Please help.
11-27-2018 01:17 PM
Getting ahead on your holiday shopping is always a great idea in my book, so I can imagine your dismay when you discovered your package missing after it was delivered. We certainly don't want you paying for something you ultimately never received, so we appreciate you reaching out to us for further assistance.
If you haven't already, please follow the steps outlined here in our informational post. We'll be happy to help sort things out however possible.
|Alexandra|Social Media Specialist | Best Buy® Corporate|
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11-27-2018 02:28 PM
I order 2 PS4 games during the blackfriday sale week. I receive confirmation that the 2 games was delived to my mailbox yesterday night. I Checked today and the games were not there. The games were shipped via USPS. This is very concerning since USPS are doing their job. Can this be sorted out ASAP.