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Posts: 1
Registered: ‎01-06-2019

I did not receive my 3 month free Apple music email

[ Edited ]

I bought 2 Apple AirPodS for my daughters for Christmas. I got one Apple Music - Get 50 million songs FREE for 3 month trial. But I haven't received the redemption email and I checked my spam and trash folders.  Also, since I bought two AirPods shouldn't I get two redemptions?  It would not be a good thing if one daughter got to use the trial and the other did not.  I am sure that you can undertand this predicament.  Can you please resend the email as well as another?  the order number was 

{removed per forum guidelines} so you can clearly see that I bought 2 Airpods.  Thank you. 

Posts: 4,616
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Registered: ‎12-23-2016

Re: I did not receive my 3 month free Apple music email

Hello LynHunt66,


Thanks for joining us at the Best Buy Community forums.


That free three months of Apple Music is through Apple directly, and not something that is provided by Best Buy. If you haven’t claimed your three months free yet, it looks like that promotion is expired. However, there is still a free trial available, here.


If you qualify, just head over to that link and click on the red box that says “Try it free.” It will allow you to sign up for their current promotion.


The subscription will be tied to an Apple ID, so if your daughters each have their own ID they should each be able to claim the trail.

If you have any questions, please let me know.



Kyle R|Social Media Specialist | Best Buy® Corporate
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