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Registered: ‎09-23-2010

Holiday Return & Exchange Promise

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Extended Holiday Return and Exchange Policy


Buy your gifts and other items this holiday with the peace of mind of easy returns. Almost every purchase made throughout November and December can be returned through January 12, 2019. Purchases made between October 28 and December 28, 2018, have an extended return period through January 12, 2019, excluding cell phones, devices that can be activated, AppleCare monthly plans, and major appliances. All other terms and conditions of our Return & Exchange Promise apply.


My Best Buy® Elite and Elite Plus members have an extended holiday return/exchange window. Elite members have through January 27, 2019 to return or exchange products purchased between October 28 and December 28, 2018, while Elite Plus members can return or exchange purchases made in that timeframe through February 11, 2019. Previously mentioned exclusions apply. See Best Buy Returns for more information.


Extended Holiday Return & Exchange Policy 

Best Buy Return & Exchange Promise